Terms of Use

Terms of Service

Last updated:  24th Nov. 2025

Welcome to delongpower.com (“the Site”), operated by DeLong (“we”, “us”, “our”). By accessing or using our Site, you agree to these Terms of Service.

1. Use of Our Website

You agree not to use the Site:

  • For unlawful or fraudulent activities

  • To harm or interfere with the Site’s functionality

  • To engage in unauthorized marketing or advertising

2. Product Information

We make efforts to provide accurate product descriptions. However, we do not warrant that product descriptions or other content is error-free, complete, or up-to-date.

3. Orders & Payment

By placing an order, you agree to provide accurate billing and shipping information. Orders may be refused or canceled for reasons including:

  • Fraud or suspected fraud

  • Incorrect pricing

  • Product unavailability

Payments are processed through PayPal and Stripe.

4. Shipping & Delivery

Orders will be shipped through our fulfillment partners USPS, UPS, DHL, DPD, FEDEX,  and more. Delivery times are estimates and may vary.

5. Returns & Refunds

We offer a 30-day return and refund window from the date of delivery.
Items must be unused and in original condition.

Please contact 002c@delongtop.com to initiate a return.

6. Intellectual Property

All content on this Site - including text, images, videos, graphics, designs, trademarks (including DELONG) - is owned by DeLong or licensed to us.

Unauthorized use is strictly prohibited.

7. Third-Party Tools

We use third-party services such as Meta Pixel, Google Analytics, and Klaviyo. Their use is governed by their respective policies.

8. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages

  • Loss of profit or data

  • Issues caused by third-party services

Use of the Site is at your own risk.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Site constitutes acceptance of updated terms.

10. Contact Information

For questions regarding these Terms:

Email: 002c@delongtop.com
Business name: Shenzhen Delong Energy Technology
Address: 933, Jiaxiye Plaza Office Building, 328 Minzhi Road, Longhua District, Shenzhen, China